Medent Patient Portal

Managing your child’s healthcare has never been so easy! Our patient portal will help facilitate communication with our practice by providing convenient and secure access. We respond to messages during normal business hours. Please note that it can take up to 24-48 hours for a response.

Starting 9/1/2024, ALL Medication Refill Requests must be sent via the patient portal. We will no longer accept pharmacy or phone requests. Please send refill requests 5-7 business days before the refill date (excluding weekends/holidays). This is a faster and more efficient way to promptly have your child’s (ren) refills done.

If you currently do not have a patient portal, please call our office at 716-884-0230 and speak to a member of our office.

REMINDER: Please call the office directly at 716-884-0230 for any URGENT calls.

Using our secure portal, you will be able to access the following information:

Please note that responses provided through the patient portal that involve detailed medical advice, diagnosis, treatment planning, or clinical decision-making may be subject to insurance billing. Per current healthcare billing guidelines, the complexity and time required to address your medical concern determine whether a charge is applicable.

We aim to ensure you receive timely, accurate, high-quality care, even outside traditional office visits. If applicable, these services may be billed to your insurance and could be subject to copays, coinsurance, or deductibles based on your plan.

If you have questions about charges or coverage, we encourage you to contact your insurance provider directly. Thank you for understanding and using the patient portal to support your care.

Sign Up for The Patient Portal Today!

How to Sign Up

If you have not already been provided with a username and password for portal access or forgot your username or password, please contact our office staff at (716) 884-0230 and select option 2.

Delaware Pediatric Associates will not be held responsible should your electronic message not be transmitted due to technical problems related to this site or the hosting server. All personal identifying information provided by you is encrypted and your message will not be shared with any third parties.

If you do not accept the terms of this site disclaimer, you will not be able to process your appointment request online.